blinds
   
Terms & Conditions
  Secure Shopping

Viewing and ordering a blind could not be easier simply choose the type of blind from Blinds menu at the top or the left.

We utilise the latest in customer friendly shopping procedures, reinforced with a reliable and secure checkout system. You can be 100% confident that we have invested in the most secure transaction methods available in the UK today.

We are confident you will enjoy your shopping experience here. Your opinions are vital in our continuing quest to bring you the ultimate on-line shopping experience.

If there are any improvements or enhancements you can suggest please e-mail us at email@window-blinds-online.co.uk.

  Replacements

All our window blinds are rigorously quality checked before dispatch but in the unlikely event that you experience any problems or your blind is faulty please e-mail us at email@window-blinds-online.co.uk.

We will promptly deal with your queries and if necessary arrange for a replacement to be sent without delay.

  Our Guarantee To You

We are so confident of the quality of our products that if any item does not meet your expectations you may return it within 7 days. All we ask is that it arrives in original condition, including the packaging & that you obtain proof of return from your carrier.

Please email us at email@window-blinds-online.co.uk before returning any item, alternatively call us. Your statutory rights are not affected.

Unfortunately we cannot refund blinds without the original packaging or blinds that have been trimmed or adjusted in any way.

Your opinions of our products and the overall shopping experience are of paramount importance, any complaints are dealt with at the highest level.

  Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will never pass your details on to any third party without your express permission. We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:
Your name
Address
Phone number
Email address
Credit/debit card details


We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should email us at email@window-blinds-online.co.uk

 

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